What you say in the first minutes of a crisis determines the result.

Doug Levy’s Communications Golden Hour method provides a framework for public information officers to streamline everything so that they have the right words at the right time. Learn the steps to make your communications sharper and more effective. You can be a better communicator right now.

DAILY COVID-19 HEADLINES

DAILY COVID-19 HEADLINES

Each day, Levy monitors the world's news and scientific publications and identifies the few stories that matter the most to your business, your health and the decisions each of us must make. With special attention on stories that impact the way organizations are or must communicate about COVID-19 and its many consequences, this rundown is an essential tip sheet for anyone whose job includes business or government leadership, public communication, or public health.

schedule 3 weeks ago
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COVID-19 Trending Stories for Wednesday, April 22, 2020

COVID-19 Trending Stories for Wednesday, April 22, 2020

A former health reporter's take on the latest coronavirus headlines

schedule 1 month ago
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COVID-19 Trending Stories for Tuesday, April 21, 2020

COVID-19 Trending Stories for Tuesday, April 21, 2020

A former health reporter's take on the latest news about COVID-19

schedule 1 month ago
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Communicating in a Crisis: Think Before You Retweet

Communicating in a Crisis: Think Before You Retweet

Just because you have information does not mean that you are the right one to share it. If you are the authority, that should have been figured out in advance. The recent example of the Gilroy Garlic Festival shooting demonstrated good coordination among the multiple agencies involved.

schedule 1 month ago
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The Book

Ditch that binder of emergency plans and focus on what matters most. The Communications Golden Hour: The Essential Guide to Public Information When Every Minute Counts shows you how to respond effectively from the moment the alarm sounds.

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Workshops

If your job depends on using the right words at the right time, you need the Communications Golden Hour® method. Custom workshops for groups or personal instruction available. You will learn practical ways to improve your communications in 60 minutes or less.

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Know What To Say
and How To Say It
BEFORE Crisis Starts